Returns & Exchanges
At Lezyne, we stand by the quality of our engineered sports accessories and offer a 30-day return window for products in new, unused condition with original packaging. If you are not completely satisfied with your purchase, we are here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all manuals and small components are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, then drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our technicians receive and inspect your gear, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing